Natra Bintan, A Tribute Portfolio Resort Lagoi, Lagoi ∞ Discover spa retreats, reviews & deals for 2025

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Key details

About Resort

Jln. Raya Haji Km 1, Lagoi, Indonesia, 29152

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Tent

Max:

2 persons

485 sq. feet

Bed options:

2 Single beds

Garden view

Shower

Bathtub

room details

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Tent

Max:

4 persons

485 sq. feet

Bed options:

1 King Size Bed

Garden view

Shower

Bathtub

room details

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Tent

Max:

2 persons

485 sq. feet

Bed options:

1 King Size Bed

Garden view

Shower

Bathtub

room details

Check Prices

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Price and Room Availability Calendar

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Getting around

Explore a range of transportation options for your spa getaway

City Center

Lagoi 3.6 mi

Airports

Kijang (TNJ) 34.7 mi

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Delicious Dining Experience

I absolutely loved the breakfast offered at the resort! The selection ranged from local delicacies to international cuisine, ensuring that there was something for everyone. The restaurant staff was very attentive, and I appreciated how they went above and beyond to ensure our dining experience was enjoyable. Eating at the on-site restaurant was convenient, and dining while overlooking the beautiful views made every meal nice.

Kenny123. USA, 2024-06-12Read full review on

Unique Tent Stay

Staying in the glamping tent was such a unique experience! The accommodation was spacious and comfortable, complete with an open-concept bathroom that connected us with nature. I loved how the tent design made us feel like we were genuinely immersed in the outdoors while still enjoying the comforts of modern amenities like air conditioning and a cozy bed. It felt like the perfect blend of adventure and relaxation.

Anna_Sunset. Canada, 2024-07-22Read full review on

Family Fun Galore

This resort is definitely family-friendly! There were plenty of recreational activities, especially at the nearby Treasure Bay for kids. My family and I enjoyed kayaking and paddle boarding together, which created some fantastic memories! The staff was incredibly accommodating and interacted positively with my children, making them feel welcomed and engaged. It was reassuring as a parent to see them enjoy themselves to the fullest.

CharlesFunny. Australia, 2024-05-30Read full review on

Nature-Inspired Bathroom

The bathroom design in my glamping tent was refreshing! I appreciated the open-air concept, which made me feel connected to nature while still providing privacy. It was a pleasant surprise to find a well-structured space that was both functional and aesthetically pleasing. Showering while hearing the sounds of nature was such a unique experience that added to the charm of my stay.

WalterTraveller. UK, 2024-08-15Read full review on

What’s included

General

Non-smoking rooms
Wi-Fi
Free parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Baggage storage
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Wind surfing
Canoeing
Cycling
Archery

Guest Parking

Electric kettle
Dryer

Services

Paid airport shuttle
Valet parking
Room service
Housekeeping
Car rental
Laundry
Tours/Ticket assistance
Welcome drink
Happy hour

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Outdoor dining area
Dinner
Special diet menus

Business

Business center
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cribs
Children's buffet
Water slides
Children's play area
Game room

Facilities for people with disabilities

Toilet for disabled

Spa & Leisure

Outdoor swimming pool
Beach umbrellas
Sun loungers
Aqua park
Live entertainment
Sun terrace
Garden area
BBQ facilities
Spa & wellness center
Jacuzzi
Back massage
Head massage
Full body massage
Foot massage

Room features

Air conditioning
Mini-bar
Sitting area
Patio
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle
Dryer

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

Jln. Raya Haji Km 1, Lagoi, Indonesia, 29152

Map view

Jln. Raya Haji Km 1, Lagoi, Indonesia, 29152

City landmarks

Jl. Raja Haji Teluk Sebong

Bandar Bentan Telani

3500 ft

Bintan mangroves

3600 ft

Pasar Oleh Oleh

3600 ft

Harbor

Bintan Mangrove Pier

3600 ft

Treasure Bay

4700 ft

Unnamed Road

Nirwana Mini Zoo

1.6 mi

Sebong Lagoi

Max's Dive Centre Nirwana Gardens

1.7 mi

Senggarang

Banyan Tree Temple

2.3 mi

Sungai Kecil

Kawasan wisata Trc Resort

2.2 mi

Beach

2.3 mi

Golf Course

Laguna Bintan Golf Club

2.3 mi

Baru City

Safari Lagoi Bintan

2.3 mi

Pantai Kampung Baru

2.5 mi

2 giant monkeys

2.5 mi

Nearby

Treasure Bay

1100 ft

Restaurants

Pujasera

2700 ft

Sebong Lagoi

Reviews and Ratings <br />

Feedback from previous guests about their experience.

76%

loved the resort and would return for another relaxing stay

Stunning landscaping

Great lagoon for kids

Inefficient dining service

Noise from surroundings

7.6/10

Very good

Rooms

8.6

Location

8.0

Service

8.4

Dining

5.6

Chris

United States of America, March 2025

8.6/10

I had an amazing 4D3N stay that exceeded my expectations! The glamping experience was unique, and the staff, especially Candra and Ah Long, went above and beyond to ensure we had everything we needed. The facilities were well-kept, and the lagoon offered plenty of fun for my kids. On the downside, some features in the jacuzzi weren't working, and it would have been great to have complimentary activities for glamping guests.

Rooms

9.0

The glamping tent was spacious, clean, and had a fantastic king-sized bed. The outdoor bathroom and jacuzzi were a fun touch, though a bit chilly at night.

Service

10.0

The staff provided exceptional service, always greeting us by name and ensuring our requests were met promptly.

Location

9.0

The resort's location is fantastic, with easy access to the lagoon and multiple water activities that kept my kids entertained.

Dining

7.0

The dining options were enjoyable, though I found the prices for activities around the lagoon a bit high.

Facilities

8.0

The facilities were overall great, especially the lagoon and spa, though some amenities like the jacuzzi had minor issues.

Louis

United States of America, February 2025

6.8/10

The resort is visually stunning with beautiful landscaping and a fantastic lagoon, which is perfect for kids. However, the dining experience was quite disappointing due to long wait times and limited quality. The staff were friendly and accommodating, but the kitchen's efficiency definitely needs improvement to match the resort's otherwise appealing environment.

Rooms

9.0

The rooms were clean, comfortable, and came with our own jacuzzi, making for a relaxing stay.

Service

6.0

While the staff were lovely and made an effort to ensure we had a good time, the service was not quite up to the standards I expected and was hindered by inefficiency.

Location

7.0

The resort is located near Treasure Bay, which provides access to various water activities, but the noise from outside can be quite disruptive.

Dining

5.0

The dining options were limited and the food took far too long to be served, which was frustrating, especially when dining with children.

Facilities

7.0

The lagoon and individual canopies were great features for families, but the additional charges for activities were a bit of a letdown.

Stunning landscaping

Inefficient dining service

Jimmy

United States of America, February 2025

7.0/10

During my stay, I encountered a beautifully maintained resort with comfortable accommodations and friendly staff. However, the dining experience was a letdown, especially with the BBQ dinner that didn't live up to expectations. The location is great for a weekend getaway, but be prepared for some noise from other guests. Overall, it was a mixed experience with some positives and notable drawbacks.

Rooms

8.0

The rooms were comfortable and clean but could use better soundproofing.

Service

9.0

The staff were incredibly warm and attentive, which really enhanced our experience.

Location

8.0

The resort is conveniently located just a short ride from the ferry terminal, making it easy to access.

Dining

5.0

The BBQ dinner was quite underwhelming with poor execution and lack of proper wine pairing.

Facilities

7.0

The resort offers a variety of activities and services, though some are at an extra cost.

Friendly staff

Disappointing dining experience

Joseph

United States of America, January 2025

8.2/10

I had a memorable stay at the hotel, enjoying the unique glamping experience right by the lagoon. The staff were incredibly helpful and attentive, especially when I fell ill. However, some aspects like the hot tub's functionality and the limited email response were minor drawbacks. Overall, a great family getaway with plenty of activities.

Rooms

9.0

The glamping tent was spacious and comfortable, designed to provide a unique indoor camping experience while offering all necessary amenities, including air conditioning. The setup was exactly as pictured on the website.

Service

8.0

The staff were friendly and went above and beyond, especially in helping me with medical assistance when I wasn't feeling well. However, they did seem to be still in training in some areas.

Location

9.0

The location is ideal for those looking to enjoy water activities at Treasure Bay, with easy access via buggy service. It’s a newer and exciting part of the island.

Dining

7.0

Dining was enjoyable, especially the BBQ dinner options offered. However, I did wish for a bit more variety on specific nights.

Facilities

8.0

The facilities were well-maintained; we particularly loved the outdoor jacuzzi with a view of the stars, although not all functions were operational.

Gertrude

United States of America, October 2024

7.4/10

My stay at Natra Bintan was filled with ups and downs. On the one hand, the glamping experience is quite unique and the upgrades we received made it even more special for my family. The staff across the board were absolutely lovely and attentive. On the downside, we faced some hiccups with dining, particularly during peak hours when lines were long, and a few minor maintenance issues that could use some attention. Overall, it was a decent stay with potential for improvement.

Rooms

8.0

The rooms, especially the Glamping Deluxe Tent, were well-designed and comfortable, with great air conditioning to combat the heat. However, there were some maintenance issues we encountered that could really benefit from better attention.

Service

9.0

The service was truly exceptional! The staff went above and beyond, especially during the dining experiences. They remembered our preferences and showed great attention to detail.

Location

7.0

The hotel's location is quite convenient, just a short drive from the ferry terminal. However, there are limited options for nearby shopping and dining as the area is still under development.

Dining

6.0

Dining could be improved, particularly during peak times. While we enjoyed some meals, the waiting times for the omelette station were frustrating, and I think they could use more efficient service during busy hours.

Facilities

7.0

The facilities were enjoyable, particularly the activities available on-site, though some amenities would benefit from better maintenance.